Terms + Conditions

• Acceptance of Terms

              By accessing and using our website and services, you agree to comply with and be bound

              by these Terms and Conditions. If you do not agree with any part of these terms, please 

              do not use our site or services.

• Product Information

              We strive to provide accurate and up-to-date information about our products. However, 

              we do not warrant that the descriptions, pricing, or other content on our site is error-free

              or complete. We reserve the right to correct any errors or inaccuracies and to update

              information without prior notice.

• Orders and Payments

              Order Acceptance: All orders are subject to acceptance and availability. 

              We reserve the   right to refuse or cancel any order at our discretion.

              Payment: Payment is due at the time of order placement. We accept various forms of

              payment as indicated on our website. By providing payment information, you authorize

              us to charge your chosen payment method for the total order amount.

• Intellectual Property

              All content on our website, including text, graphics, logos, and images, is the property of

              orangesovrlemons, LLC and is protected by intellectual property laws. Unauthorized use 

              of any content is prohibited.

• Limitation of Liability

              To the fullest extent permitted by law, orangesovrlemons, LLC is not liable for any 

               indirect, incidental, consequential, or punitive damages arising from or related to your 

               use of our products. Our liability is limited to the maximum extent allowed by law.

•  Changes to Terms

               We reserve the right to update or modify these Terms and Conditions at any time 

               without prior notice. Changes will be effective immediately upon posting on our website.

               Your continued use of our site and services constitutes acceptance of any revised terms.

• Governing Law

              These Terms and Conditions are governed by and construed in accordance with the laws

              of Wisconsin, USA. Any disputes arising from these terms or your use of our site will be

              subject to the exclusive jurisdiction of the courts in Wisconsin, USA.

Shipping Policy:

• Processing Time: Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.
• Shipping Methods: We offer standard shipping via usps. 

Return Policy:

• Free Returns: We offer free returns within 7 days of order arrival. If you wish to return an item, please ensure it is in its original condition and has not been tampered with. A return label is included with your order for your convenience.
• Return Process: To initiate a return, simply use the provided return label and follow the instructions included in your package. Ensure the item is securely packaged for return shipping.
• Refunds: If your return is received within 7 days and meets our return criteria, you will receive a full refund to your original method of payment.
• Post-Return Period: Returns requested after 7 days of order arrival are eligible for exchange or credit only. Items must still be in their original, untampered condition.

 Effective Date: 4/4/24

          We are committed to protecting your privacy and ensuring a safe online experience. This 

          Privacy Policy outlines how we collect, use, and safeguard your personal information when 

          you visit our website and use our services. By using our website, you consent to the 

          practices described in this policy.

           Information We Collect

• Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and payment details.
• Browsing Information: We may collect information about your visit to our website, including your IP address, browser type, and pages viewed. This helps us improve our website and services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about your preferences and interactions with our site.

          How We Use Your Information

• Order Processing: To process and fulfill your orders, including payment processing and shipping.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Marketing: With your consent, we may send you promotional materials and updates about our products and offers. You can opt-out of marketing communications at any time.
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience.

          Sharing Your Information

          We do not sell or rent your personal information to third parties. We may share your 

          information with the following entities under certain conditions:

• Service Providers: We may share your information with third-party service providers who assist us in processing orders, managing payments, and delivering products.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

          Data Security

          We implement reasonable measures to protect your personal information from 

          unauthorized access, alteration, disclosure, or destruction. However, no data transmission

          over the internet or electronic storage is completely secure. While we strive to protect your

          information, we cannot guarantee its absolute security.

          Your Choices

• Access and Update: You can access and update your personal information by logging into your account or contacting our customer service team.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in emails or contacting us directly.

          Third-Party Links

          Our website may contain links to third-party websites. We are not responsible for the 

          privacy practices or content of these sites. We encourage you to review the privacy policies 

          of any third-party sites you visit.

        Changes to This Policy

        We may update this Privacy Policy from time to time. Changes will be posted on this page 

        with an updated effective date. Your continued use of our website after changes are made 

        constitutes acceptance of the updated policy.

        Contact Us

        If you have any questions or concerns about this Privacy Policy or our data practices, please 

        contact us at:

• Email: contact@ninealchemy.com
• Phone: (414) 533-2529